Resumo
Objetivo: Este estudo investiga como as capacidades digitais funcionam como habilitadoras infraestruturais de sistemas de Inteligência Competitiva (CI) e como processos governados por inteligência impulsionam o desempenho da inovação competitiva.
Metodologia/Abordagem: Utilizando dados de survey de 658 empresas, foi empregada Modelagem de Equações Estruturais (SEM) para testar um modelo com dupla mediação e moderação, no qual a capacidade de gestão do conhecimento e a resiliência organizacional representam mecanismos de processamento da inteligência e execução da inteligência.
Originalidade/Relevância: Em vez de tratar as capacidades digitais como impulsionadoras diretas da inovação, este estudo as reposiciona como componentes da infraestrutura de governança da inteligência. O modelo integra a teoria das capacidades dinâmicas com a lógica da Inteligência Competitiva para explicar como as organizações reduzem a assimetria de informação e estruturam a tomada de decisão executiva em ambientes caracterizados por dinamismo ambiental.
Resultados: Os resultados demonstram que as capacidades digitais influenciam o desempenho da inovação principalmente por meio dos mecanismos de processamento da inteligência (gestão do conhecimento) e execução da inteligência (resiliência organizacional). O dinamismo ambiental fortalece esses caminhos de inteligência. A vantagem competitiva sustentável emerge da governança estruturada da inteligência, e não apenas da intensidade tecnológica.
Contribuições teóricas/metodológicas: Esta pesquisa contribui para a literatura ao formular e oferecer evidências empíricas de um modelo de dupla mediação entre capacidades digitais e desempenho da inovação competitiva. O estudo aplica a teoria das capacidades dinâmicas ao campo digital e esclarece o papel de fronteira do dinamismo ambiental, oferecendo uma discussão sistemática para futuras pesquisas sobre inovação baseada em capacidades.
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